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  Personalized Training  
  In-House  or  Virtual  

    Transforming  Leadership  Performance    

MARC  PERSONALIZED  TRAINING
Tailored to your Specific Needs
In-House and Live Online

MARC Personalized In-House and Live Online Programs are tailored to the specific needs of your organization through the MARC Protocol Process. Our team offers unequaled depth and breadth of experience in Employee and Labor Relations Training, Collective Bargaining & Personnel Matters.

MARC Personalized Trainings:

  • Custom tailored to the specific needs of your organization through the MARC Protocol Process

  • “Top Down” training, starting with the establishment of a protocol group comprised of Senior Level Management, Human Resource and Labor Relations representatives who oversee the entire process from tailoring to delivery.​

  • The MARC Manuals provide basic information appropriate to any organization and the accompanying PowerPoint program is used as the teaching guide, and can be modified to accommodate current issues and interests of the client.

 

For clients in both Union and Non Union environments with a tailored, co-ordinated approach to gain consensus and consistency in administration of agreements, company rules / policies and fair treatment of all employees.

WHO SHOULD ATTEND?

  • Human Resource Representatives

  • Employee Relation Representatives

  • Labor Relation Representatives

  • Personnel Representatives

  • Middle/Top Level Managers

  • Front-Line Supervisors

  • Union Representatives

​​

In-House and In-House Virtual Programs are tailored to the specific needs of the client through the MARC Protocol Process. The MARC Manuals provide basic information appropriate to any organization and the accompanying PowerPoint program, is used as the teaching guide,

and can be modified to accommodate current issues and interests of the client.

​

Clients are encouraged to involve all levels of management and include Labor Relations and Human Resource personnel in the training.

SPECIFIC CHECKLISTS AND MATERIALS TO
DEAL WITH PROBLEMS IN THE FOLLOWING AREAS 

  • Dealing with Borderline Performance

  • Complaint and Grievance Handling

  • Job Performance Counseling

  • Stepwise/Progressive Discipline

  • Writing the Disciplinary Letter

  • Pre-Termination Considerations

  • Employee/Union Representation Rights

  • Documenting Supervisor/Steward Meetings

  • Personal Business/Privacy Rights

  • Maintaining Employee Files/Access

  • Insubordination/Anti-Authority

  • A Right to Relief for Safety Reasons

  • Threats to a Supervisor

  • Alcohol-Drug Related Problems

  • Use of Alcohol-Drug Rehab Programs

  • Sleeping on the Job/Neglect of Duties

  • Rules and Policies you must have

  • Overtime Distribution/Answering Machines

  • Absence/Lateness/Report-offs/Call-ins

  • Telephone/Radio Misuse/Abuse

  • Sexual Harassment/Discrimination

  • Supervisors Doing Bargaining Unit Work

  • Coffee Breaks/Rest Periods/Wash-up Time

  • Safety Threats/Security

  • Upgrading/Temporary Assignments/Job Bids

  • Job Descriptions/Jurisdictional Disputes

  • Subcontracting

  • Moonlighting/Off-Duty Misconduct

  • Collective Bargaining Basics

OUR  PROGRAMS

Adult Education Course

Personalized Training

In-House  or  Virtual

Our Training Programs provide clients in both Union and Non Union environments with a tailored, co-ordinated approach to gain consensus and consistency in administration of agreements, company rules / policies and fair treatment of all employees.

​

MARC Associates can provide assistance in preparing for Arbitration, Collective Bargaining and development of any Employment policies and procedures. Our Associates are always available to answer questions and advise.

​

Our in-house training is structured as “Top Down” training, starting with the establishment of a protocol group comprised of Senior Level Management, Human Resource and Labor Relations representatives who oversee the entire process from tailoring to delivery.​

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